Questions, answered.

Reverse osmosis (RO) is a filtration process that pushes water through a semi-permeable membrane, which reduces many dissolved solids and other substances. Under-sink RO systems pair the membrane with pre- and post-filters and deliver the filtered water through a dedicated faucet. Reduction performance varies by system and by the water coming into your home.

Each installed package includes the selected RO system, a dedicated faucet and a standard under-sink installation performed by licensed and insured plumbers. Package pricing assumes a standard under-sink installation; plumbing modifications, specialty installations, refrigerator connections or other site-specific requirements may add to the price. We confirm installation requirements before any work begins.

No. Installed package pricing ($999, $1,299 or $1,599) covers the system, a dedicated faucet and standard professional installation. There is no online checkout. You schedule the installation, and we confirm the details with you before any work begins.

Essential RO is a straightforward 5-stage system for everyday drinking and cooking water. Premium RO adds a sixth stage for alkaline remineralization and a higher rated production of 75 GPD. Tankless RO is a 7-stage system that skips the storage tank for a more compact install, with production rated up to 400 GPD. If you're unsure, pick the closest fit when you schedule installation; we confirm the system with you before any work begins.

Yes. Reverse osmosis sends some water to the drain as part of the filtration process, so a standard installation typically includes a drain connection under the sink. The exact setup depends on the system and your plumbing.

The dedicated drinking-water faucet is usually mounted on the sink or countertop next to your main faucet. The location depends on your sink and countertop, and we confirm it with you before installation.

Many RO systems can supply a refrigerator or ice maker. Whether it's practical depends on the system, the distance and your kitchen layout, and it's quoted as an addition to the standard installation. Let us know in your request.

It depends on the system, your water and how much you use. As a general guide, manufacturers commonly recommend replacing pre- and post-filters about every 6 to 12 months and the RO membrane every few years. Always follow the manufacturer's schedule for your specific system.

It depends on your water and what you're noticing at home. Common signs of hard water include scale on fixtures, mineral buildup and spotting on dishes and glassware. Tell us about your home and water, and we'll help determine whether a softener is appropriate and how it should be sized.

A softener is designed to reduce hardness minerals, not to filter water in general. If you're also concerned about things like chlorine, sediment, taste or odor, other treatment may be appropriate, and we'll talk through it with you.

A water softener is designed to reduce the hardness minerals that cause scale. Whole-home filtration is selected for other concerns, such as sediment, chlorine, taste or odor. They do different jobs, and some homes use both.

Under-sink RO is a point-of-use system: it treats water for a dedicated drinking-water faucet in your kitchen. Whole-home treatment is installed where water enters the house, so treated water reaches your faucets, showers and water-using appliances. They address different goals, and some homes use both.

A whole-home system treats water as it enters your home. Depending on the equipment selected, it can be configured for concerns such as sediment, chlorine, taste and odor. Hard water is handled by a water softener, and homes on private wells are treated based on testing; each is its own service. No single system addresses every water-quality concern, so the right equipment depends on your water.

It depends on your water source, your water quality and what you'd like to improve. You don't need to work it out yourself: schedule an installation and tell us your water source and concerns. We review your water, with testing where appropriate, then confirm the system and your complete price before work begins.

Yes. They do different jobs: whole-home treatment addresses the water throughout your house, while an under-sink RO system provides filtered drinking water at a dedicated kitchen faucet. Some homes use both.

Often, yes. Private wells vary widely, and testing helps identify what treatment may be appropriate. We'll talk through your well and whether testing makes sense before recommending equipment.

It depends on your well. Depending on the water, concerns can include iron, manganese, hardness, sediment, or taste and odor. Not every well has these issues, and no single system addresses all of them, so we recommend treatment based on your water.

Yes. We accept requests from homes on municipal water and on private wells. Well water can vary significantly from home to home, so for private wells we start with an assessment, and testing where appropriate, before recommending a system or quoting the work.

Water softeners start at $2,895 installed, whole-home water treatment at $2,895 and well water treatment at $3,695, for a standard installation. The final system and price depend on your water conditions, system sizing, plumbing and site requirements (and, for private wells, test results). Your complete price is confirmed before work begins. Our under-sink RO packages have fixed installed pricing.

Yes, most do. Depending on the equipment, that can include replacing filters, cartridges or media, adding salt to a water softener, or periodic checks. We'll explain what a recommended system needs before you decide.

A standard under-sink RO installation is typically completed in a single visit. For water softeners, whole-home and well water treatment, installation time depends on the equipment and your plumbing; we'll share an estimate when we confirm your system and price.

We're based in Waterford Township and accept installation requests from homeowners throughout Michigan. Scheduling and installation availability are confirmed based on the project location.

Yes. Installation work is performed by licensed and insured plumbers.